Branch Service Officer - Bali (Koronadal Relocation Opportunity)

Join City Savings Bank as a Branch Service Officer in the vibrant heart of Bali, Indonesia! This is a unique opportunity to kickstart or advance your career in the banking sector while experiencing the dynamic culture of one of Southeast Asia’s most beautiful destinations. As a Branch Service Officer, you will be the face of our bank, providing exceptional customer service and ensuring smooth operations at our branch in Denpasar. This role is perfect for those looking to grow their skills in a supportive environment, with the potential to relocate to Koronadal in the future.

In this role, you will handle a variety of tasks including customer account management, transaction processing, and resolving customer inquiries. You will work closely with our team to ensure that our customers receive the best possible service, while also contributing to the overall success of our branch. With a competitive salary and a range of benefits, this is an exciting opportunity to join a leading financial institution in Indonesia.

📋 Tanggung Jawab Pekerjaan

• Providing excellent customer service to both retail and corporate clients
• Managing customer accounts and ensuring accurate record-keeping
• Processing transactions and maintaining the integrity of financial records
• Assisting in the resolution of customer inquiries and complaints
• Promoting our bank's products and services to potential customers
• Collaborating with the branch team to achieve daily and monthly targets
• Ensuring compliance with banking regulations and internal policies
• Contributing to the overall success and growth of the branch

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Banking, or a related field
• Minimum of 2 years of experience in a customer service or banking role
• Strong communication and interpersonal skills
• Proficiency in English and Bahasa Indonesia
• Knowledge of banking software and tools, such as Core Banking System (CBS) and Customer Relationship Management (CRM) systems
• Ability to work in a fast-paced environment and meet tight deadlines
• Familiarity with financial regulations and compliance requirements
• Willingness to relocate to Koronadal for future opportunities

🛠️ Keahlian

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